Redeeming Points from the Canon Red App

Marian Shannon
Having recently bought a Canon EOS M10 in one of Canon's authorized resellers, I was told about the points I'll be getting through an app (Canon Red app) and the perks that came along with it.

What is the Canon Red App?

The Canon Red app is an app developed by Canon Philippines which rewards users who purchased Canon products in the form of e-gifts from numerous establishments (dining, technology, etc.). Registering your products through this app also gives you an extended warranty for the product.

How to redeem your points?

This one was the trickiest part, there was a flyer given to me with instructions as to how to register my product and get the points.
  1. Download the Canon Red app
  2. Look for the sticker which reveals the QR code and scan it.
  3. Scan the serial number at the side of the box. (Note: You can also fill in the details on your own if the characters aren't shown accurately as scanned)
  4. Take a photo of the receipt
  5. Tap Add Item if registering another product
  6. Rate the store where you bought it from
  7. Go to Credits and Rewards to pick your reward

Seems easy, right? But nah...

I understood why the app has a low rating on the Playstore, for someone who wanted a seamless registration, it might have been too vexing. My registration didn't go through right away. Even when the warranty got approved, the points that were promised weren't delivered; thus, I needed to drop a message at their customer service email: to be able to acquire the points. On that email, I had to send proofs of identification and of the purchase.

After a day, the points got reflected on the app and I immediately decided to splurge it.

It may not have been a seamless experience, but it was nice to be rewarded just for purchasing a product you've always wanted to have.

P.S. I'm not in any way affiliated with Canon, nor was I paid to do this post. I just wanted to help out those who may encounter the same thing, because it was quite a struggle.

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